The
Home Improvement Contractors (HIC) of Staten Island is a non-profit
trade association with general members who are licensed, reputable
contracting firms dedicated to professionalism, quality workmanship
and customer satisfaction. We also have associate and affiliate
members who fully take part in and support the Association.
Our members must be licensed by the New
York City Department of Consumer Affairs (or the appropriate
agency for specialized trades) for a minimum of two (2)
years before seeking membership and undergoing our screening
process. This process includes checking the firms complaint
record with the licensing agency and obtaining written references
from applicants’ banks and suppliers. If screening
results are favorable, a two thirds majority vote of approval
by our membership is then required before formal acceptance
of the applicant.
As part of our effort to educate the community
as to how to choose a contractor, and to alert homeowners
to the risks involved in dealing with unlicensed contractors,
HIC has prepared a directory of our members for the consumer.
In addition to providing this free referral
service, we act as a clearinghouse for consumer complaints
against member contractors and we have several ongoing programs
in connection with consumer education and protection.
As part of our effort to maintain
our standards of quality and professionalism, we encourage
you to correspond with us, relating your experience with
any of our member firms. Click
here to read the HIC Code of Ethics